Technical Support and Upgrades

Unlike First-class customer service that comes with a price like traditional web design and hosting firms, we do not charge our customer additional costs for technical support. Rather, we offer you an unlimited access to our experienced and polite Customer Care agents. These committed experts work with you through every step of the website building and campaign process. No matter what the concern or question, we are here to support!


Committed Experts

Our Customer Care group is unlike any other normal tech support person anywhere. When you communicate our Customer Care, you will be engaged by a team fellow who is specially trained in many extent of your concern. We do not just halt at website support and email marketing assistance, because we know how crucial a social media presence is to your business. Our agents will work with you to build accounts on well-known social networking websites like Facebook and Twitter. Our experienced experts are thoroughly trained up-to-date in all of the social media trends, and they are here to guide you from setting up to promotion on the social media marketing process.


Live Remote Access Assistance

This outstanding tool lets our Customer Care agents deliver greater, interactive service by creating a direct connection between your support expert’s computer and yours. You will be able to follow them execute each step on your screen in real time!


Free Software Upgrades

Our software engineers are actively adding new features to our copyrighted solution. As our treasured client, you will always obtain access to our latest tools with no extra cost!


Multi-Lingual Support

Thousands of customers browsing around the globe, we recognise the meaning of clear communication in any language. In addition to our common English-speaking support group, we are also honoured to offer a team of knowledgeable technical support specialists who speak Spanish, Mandarin and Cantonese.